Rates and Payments
Rates are per apartment/room and for the period indicated at the time of booking. The total cost of the stay is communicated in the proposal. The reservation is considered confirmed only after payment has been completed. No deposit is required.

Breakfast
Breakfast is not included in the price of the stay. Guests can take advantage of partnerships with nearby cafés, listed in the guide that will be sent after booking and online check-in. Rooms are equipped with a kettle, tea, coffee, and pastries.

Check-in and Check-out
Check-in: from 15:00 on the day of arrival
Check-out: by 10:00 on the day of departure. Late check-out (on request and subject to availability):
- Departure by 12:00 → supplement of €15
- Departure by 14:00 → supplement of €30
- Departure after 14:00 → charge for an additional night

Departure after 10:00 without prior agreement automatically results in the application of the corresponding supplement, payable by bank transfer or card payment via link by the day of departure.

Online Check-in (Mandatory)
Before arrival, completion of the online check-in via the property's portal is mandatory. The following are required:
- Photo of a valid ID document for each guest
- Selfie of each guest holding their ID

The group leader may upload documents on behalf of all guests. Following booking confirmation, a dedicated communication will be sent containing all instructions and the link to the portal to complete the procedure. Without completion of the online check-in for all guests, it will not be possible to receive the access instructions for the property.

Access to the Property
Access to the property is via PIN code and keypad. The PIN code is strictly personal and may under no circumstances be shared with persons not included in the reservation. Any violation of this rule shall be considered the responsibility of the registered guests.

Guests and Access
Hosting persons not registered in the reservation is strictly prohibited. Access to the property is permitted exclusively to duly registered guests.

Pets
Pets are admitted only at the dedicated rate with supplement for stays with animals.

Smoking
Smoking is strictly prohibited inside all premises of the property.

Room Cleaning
Room cleaning is carried out by 10:00 in the morning, unless otherwise agreed. If the room is not vacated by this time, cleaning will not be performed.

Liability for Damages
Guests are responsible for any damage caused to the property, furnishings, or equipment during their stay. The compensation amount will be assessed and communicated on a case-by-case basis.

Cancellation Policy
- Free cancellation up to 7 days before the check-in date.
- Late cancellation (less than 7 days before check-in): 100% of the total cost of the stay will be charged.
- Non-refundable rate: in case of bookings with a non-refundable rate, no refund will be provided regardless of the date of cancellation.

PRIVACY NOTICE FOR THE PROCESSING OF GUESTS’ PERSONAL DATA

1. Data Controller
MARVET S.A.S. DI VETTORELLO MARCO & C.
Registered Office: Via Torino 2, 10075 Mathi (TO)
Tax Code and Company Register No.: 12044130016
PEC Address: [email protected]

2. Purpose and Legal Basis of Processing
Your personal data will be processed for the following purposes:

Compliance with legal obligations (e.g., art. 109 of T.U.L.P.S., mandatory notifications to authorities, tax and accounting regulations) – Legal basis: legal obligation.

Operational management of the reservation and stay, including check-in, payment, assistance, and communications – Legal basis: contract performance.
➤ Identification data, such as name, surname, and contact details, may also be acquired via online booking portals (e.g., Booking.com, Airbnb, etc.), in compliance with the conditions set by such platforms.

Protection of property and security, including technological security measures. The property is equipped with an external video surveillance system that only records accesses and outdoor perimeter areas, for the purpose of preventing unlawful acts, damage, and intrusions – Legal basis: legitimate interest of the Data Controller.

Sending of informational or promotional communications relating to the property (e.g., offers or updates), only with prior consent – Legal basis: consent.

3. Types of Data Processed
The following personal data may be processed, including those acquired through third-party booking portals:

Personal information (name, surname, date and place of birth)

Nationality

Identity document

Tax code

Residence

Contact details (phone, email)

Stay-related data (e.g., arrival and departure dates, preferences)

Payment data (if managed directly)

Any specific requests or service notes

Images captured by the external video surveillance system, limited to property accesses

4. Methods of Processing
Processing takes place using manual, electronic, and IT tools, in compliance with the security measures required by current legislation, to ensure confidentiality, integrity, and availability of the data.
No automated decision-making or profiling is involved.

Images recorded by the video surveillance system are processed exclusively for security purposes, are not disseminated, and are accessible only to authorized personnel or competent authorities in case of investigations.

5. Data Retention
Data will be retained for as long as necessary to achieve the above purposes, and in any case:

10 years for administrative, accounting, and tax obligations

5 years for public safety obligations (notifications to the Police Headquarters)

Until withdrawal of consent for promotional purposes and post-stay communications

6. Data Disclosure to Third Parties
Data may be disclosed, within strictly necessary limits, to:

Public authorities, supervisory and public safety authorities

Professionals or consultants (e.g., accountants)

IT or management software service providers (e.g., KrossBooking software)

Credit institutions and electronic payment providers (e.g., Stripe, PayPal) for transaction management

Some data may be transferred outside the European Union (e.g., to the United States), in compliance with the GDPR, for example based on European Commission adequacy decisions and/or Standard Contractual Clauses approved by the Commission.

Data will not be disclosed or sold to third parties for marketing purposes without specific consent.

7. Data Subject’s Rights
At any time, data subjects may exercise the rights provided for in Articles 15 et seq. of the GDPR, including:

Access to personal data

Rectification or erasure

Restriction of or objection to processing

Data portability

Withdrawal of consent (without affecting the lawfulness of prior processing)

Complaint to the Data Protection Authority

Requests may be sent to:
[email protected] or [email protected]

8. Provision of Data
Provision of personal data is:

Mandatory for legal obligations and proper management of the stay. Failure to provide data will make it impossible to accept the guest.

Optional for promotional and informational purposes. Lack of consent does not affect the use of the accommodation in any way.

9. Information Collected from Third Parties (Art. 14 GDPR)
When booking is made via portals (e.g., Booking.com, Airbnb, Expedia, etc.), personal data are not obtained directly from the data subject but communicated by such platforms. In this case, this notice is provided pursuant to Article 14 GDPR.

The categories of data received include:

Personal and contact details (e.g., name, surname, phone, email)

Residence, if provided

Booking information (e.g., dates, number of guests, preferences)

Any notes or requests from the guest

Such data are processed exclusively for the management of the stay and legal obligations, as outlined above.